Nondiscrimination Policy

Notice of Nondiscrimination
Community Health Northwest Florida complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, sexual orientation, or gender identity. Community Health Northwest Florida does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, or gender identity.

Community Health Northwest Florida provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats

Community Health Northwest Florida provides free language services to people whose primary language is not English, such as:

• Qualified sign language interpreters
• Written information in other formats

If you need these services, contact our main office at 850.436.4630.

If you believe that Community Health Northwest Florida has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, sexual orientation or gender identity, you can file a grievance with:

Ann Papadelias, Chief Community Engagement Officer
2315 W. Jackson St
Pensacola FL 32505
Phone: (850) 436-4630
Email: apapadelias@healthcarewithinreach.org

You may file a grievance in person, by mail, fax, or email. If you need help filing a grievance, Ann Papadelias is available to help you.

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically, by mail, or telephone.

To file a civil rights complaint electronically go to:
https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

To file a complaint by mail:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201

To file a complaint by phone:
1-800-368-1019
1-800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html